“Company” means Textron Aviation Inc. (“TAI”)
“Site” means this TXTAVSUPPORT or GO LINXUS web site
“TAI subsidiaries” means Cessna Aircraft Company and Beechcraft Corporation and other subsidiaries that may be added from time to time
Our Collection and Use of Your Personal Information
We collect and use personal information you provide to us in order to sell products, services or other opportunities to you as well as to administer our business. Among other things, we use the information we learn about you to help us personalize and improve the experience you have with us, to respond to your requests and to communicate with you. The types of information we may collect, retain and use include the following:
- Site Use Information
In general, if you do not want to register or purchase products on this Site, you can visit the Site without telling us who you are or revealing any information about yourself. Our web servers may collect the domain names, not the e-mail addresses, of visitors. This information may be aggregated to measure the number of visits, average time spent on the Site, pages viewed, the site you visited just before coming to this Site, internet service provider, etc. The Company may use this information (“behavior profiles”) to measure the use of our Site and to improve the content we offer. We may share with third parties experiential information or other data which does not personally identify users of our Site. For example, this might include product or service preferences of all visitors to our Site.
- Information You Provide To Us
Generally, you are not required to register in order to access our Site. However, if you send us an email; contact us to receive information, products or services; or register in connection with this Site, we will collect personal profile information from you (“Personally Identifiable Information”). You may be asked to provide, for instance, your first and last name, e-mail address, company name, title, billing address, physical address (i.e., street address, city, state, country and zip code), customer ID, phone number, fax number, product or other information and debit/credit card information. Whether you provide this information to us is your choice, but if you choose not to provide the information we request, you may be unable to purchase products or services or to access certain offers and content of this Site.
The Company may contract with companies or persons to provide services including credit and debit card processing, shipping, data management, etc. related to the operation or maintenance of this Site. These suppliers will be provided with information which may include Personally Identifiable Information necessary for them to perform these services.
When you purchase products or on our Site we will ask for your credit or debit card information in connection with your payment for these products. However, the Company does not maintain a record of your credit card number and related card account information but simply forwards it via a secure encrypted communications system to its third party card processor to verify and authorize the transaction and payment. The Company will not disclose credit or debit card information except to its bank or to authorized card process and accounts companies for the purpose of maintaining your account and processing your order. Additional information regarding the security used to safeguard your Personally Identifiable Information is described in the following section.
If you do not want to receive information about our products and services, we will provide you with the opportunity to easily opt-out of participation.
Be aware that when you voluntarily disclose personal information in public areas of the Site, such as chat rooms or bulletin boards, this information may be seen and used by others. So, be sure to exercise good judgment when sharing personal information in these forums.
- Email Communications
We may use your email address to contact you to respond to your inquiries or to provide information on products or services to you. To help us determine whether you have received an email from us, and to help us make emails more useful and interesting, we may receive a confirmation that you have opened an email from us.
- Child Privacy
Restriction on Disclosing Information to Third Parties
Security Procedures to Protect Information
We maintain numerous security standards and procedures to help prevent unauthorized access to confidential information about you. Our Site uses a combination of encryption technology and authentication to protect your Personally Identifiable Information. As long as the web browser you are using supports Secure Sockets Layer (SSL), your information will be submitted to us with a high level of security. We update and test our security technology on an ongoing basis. We have procedures limiting employee access to Personally Identifiable Information to those employees who have a business reason to know such information about you.
It is important for you to help protect against unauthorized use by signing off of our Site each time you finish using the Site.
Inapplicability of Privacy Policies of any Linked Sites or Other Parties